Terms & Conditions

Terms & Conditions

Online and In-Store Policies:

Our web-based store is operated by Islenski Veidimadurinn ehf. Corporate ID: 550623-1290, VAT Registration: 149195. All policies outlined here comply with Icelandic regulations. In cases of disputes between the buyer and the seller based on these terms, they are to be resolved at the Reykjavík Supreme Court.

Order Process:

Customers can select and make payments for items using credit card, debit card, Salt Pay, or direct bank transfer. Once payment verification is received, we'll process and dispatch your order.

Order updates will be provided via email. Customers can also monitor their order status through our dedicated login portal.

Shipping:

Purchases made via Islenski veidimadurinn are dispatched through Pósturinn or Dropp typically delivered within 1-3 business days domestically.

In case of item unavailability, we'll reach out either via email or phone.

Shipping Fees:

Deliveries facilitated by Pósturinn are free for orders amounting to 12,000.kr or higher. Customers can choose delivery to a preferred drop location ,post office or directly to their residence.

Payment & Data Security:

Accepted payment methods include credit card, debit card, SaltPay, and bank transfers.

We prioritize the security of transactional details. Vital information, like credit card details, is securely encrypted before transmission to ensure customer data protection. We utilize the Rapyd Pay gateway for transactions.

Pricing:

All items at Islenski Veidimadurinn are inclusive of VAT. Note that product prices can be adjusted without prior notice. Listed prices are subject to correction for typographical errors or inaccuracies.

Product Display:

We strive for accurate representation of our products. However, actual product colors may slightly vary from online images due to web display constraints.

Returns:

Online purchases come with a 14-day return policy provided the product is in its original condition and a valid purchase receipt is produced (this does not apply to discounted items). Refunds consider the original purchase value, offered either as store credit or as a reimbursement. After the 14-day period, exchanges or store credits are permissible. Shipping charges are non-refundable.

Discounted products cannot be purchased using store credits.

Faulty Products:

In the event of a defective item, we offer repairs or a replacement if repairs are unfeasible. For further details, refer to Icelandic laws nr.46/2000 and consumer purchase regulations nr.48/2003.

Shipping costs will be refunded only for faulty items.

Data Privacy:

We guarantee utmost confidentiality of your personal details. Islenski Veidimadurinn ehf ensures data is stored securely and will never share client details with third parties.

Cookie Usage:

Our website, www.islenski-veidimadurinn.is, employs cookies to provide an enhanced user experience, gather usage insights, and for site optimization. For an in-depth understanding of cookies, visit www.allaboutcookies.org.

COOKIE EXPLAINED: Cookies are small files saved on your device, allowing for a tailored web experience by storing user-specific information. Depending on their functionality, our website utilizes the following types:

Session Cookies:

Such cookies store data temporarily during a browsing session. They help streamline tasks like maintaining an order list. Below is an overview of cookies you may encounter on our site.

By continuing to use our website, you agree to our use of the aforementioned cookies, for the specified duration, as detailed in this Cookie Policy.